Privacy Policy

Last Updated: June 6, 2025

1. Information We Collect We collect information you provide directly (name, email, phone, business details), automatically through our services (usage data, device information, cookies), and from third parties (review platforms, integration partners). This includes personal information of your customers when you use our review management services.

2. How We Use Your Information We use collected information to provide and improve our services, send review invitations on your behalf, generate analytics and reports, communicate with you about your account, comply with legal obligations, and protect against fraud or abuse.

3. Information Sharing We do not sell your personal information. We may share data with service providers who assist our operations, review platforms when sending invitations, in response to legal requests, or in connection with business transfers. We require all third parties to protect your information.

4. Data Security We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights You may access, update, or delete your personal information, opt-out of marketing communications, request data portability, and lodge complaints with supervisory authorities where applicable under GDPR, CCPA, or other privacy laws.

6. Cookies and Tracking We use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

7. Data Retention We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Transfers If you're located outside our primary jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place.

9. Changes to This Policy We may update this privacy policy periodically. We'll notify you of material changes via email or prominent notice on our website.

10. Contact Us For privacy-related questions or concerns, contact us at privacy@localvee.com.